If you're having trouble logging into your account, whether you've forgotten your email or password, or you're encountering other issues, follow the steps below to recover your account.

Step 1: Contact Your Group Administrator

If your account is part of an organization or managed group, please reach out to your

group administrator

for assistance. The administrator can issue a temporary password, which will be sent to your registered email address.

Once you receive the temporary password, follow the instructions provided to create a new, secure password for your account.

Step 2: Contact Support

If you were unable to resolve the issue with your group administrator, please contact our support team by sending an email to:

account.support@mwf-technologies.com

. To help us process your request efficiently, please include the following details in your email:

• Your full name

• The email address associated with your account

• Your company name and relevant details

• A brief description of the issue you're encountering

Once we receive your email with the necessary details, our support team will respond with further instructions to help you regain access to your account.